How frequently can I sync data from Freshdesk to Smartsheet?

Flatly allows you to set custom sync frequencies ranging from every 10 minutes to once daily, depending on your Flatly pricing plan.

Does Flatly modify my Freshdesk data during the sync?

No. Flatly provides a strict one-way sync. It extracts your historical and dynamic data from Freshdesk and securely loads it into Smartsheet without altering your original source data.

Do I need to write code to connect Freshdesk to Smartsheet?

No code is required. Flatly is a turnkey, no-code integration platform designed for non-technical users to securely connect their data sources and destinations in minutes.

Support Spreadsheet Apps

Sync Freshdesk to Smartsheet

Automatically sync your Freshdesk data into Smartsheet with Flatly's no-code, triggerless, turnkey integration service.

Historical & Dynamic Data

One-way Sync

For Non-technical Users

Connect Freshdesk to Smartsheet Which Freshdesk API does Flatly use?

Source: Freshdesk

Freshdesk is a customer support software also classified as a ticketing software or a helpdesk that allows companies to effectively manage their customer care and support function.

Auth: Basic Authentication

Available datasets

Agents
Business Hours
Companies
Company Fields
Contacts
Contact Fields
Forums+Categories Combo
Forums+Topics Combo
Email Configs
Groups
Helpdesk Settings
Products
Roles
SLA Policies
Solutions+Categories Combo
Solutions+Folders Combo
Solutions+Articles Combo
Surveys
SatisfactionRatings-Alltime
SatisfactionRatings-Last X days Date-ranged
Tickets-Alltime
Tickets-Last X days Date-ranged
Tickets+Conversations-Alltime Combo
Tickets+Conversations-Last X days Combo Date-ranged
Tickets+SatisfactionRatings-Alltime Combo
Tickets+SatisfactionRatings-Last X days Combo Date-ranged
Tickets+TimeEntries-Alltime Combo
Tickets+TimeEntries-Last X days Combo Date-ranged
Tickets-Search by Query
Tickets-Search by Query + Conversations-Brief Combo
Tickets-Search by Query + Conversations-Full Combo
Tickets-Search by Dates
Tickets-Search by Dates + Conversations-Brief Combo
Tickets-Search by Dates + Conversations-Full Combo
Ticket Fields
Time Entries-All

Destination: Smartsheet

Smartsheet is a software as a service offering for collaboration and work management, developed and marketed by Smartsheet Inc.

Auth: OAuth

Supported file formats

Smartsheet

How it works

1
Connect Freshdesk

Authenticate Freshdesk (Basic Authentication) and Smartsheet (OAuth) in the Flatly dashboard. You only have to do this once.
2
Choose your datasets

Pick which Freshdesk datasets to sync and set your sync frequency. The frequencies available to you depend on your Flatly plan.
3
Data lands in Smartsheet

Flatly uploads your Freshdesk data to Smartsheet automatically and refreshes it based on your sync frequency.

FAQ: Freshdesk to Smartsheet

How frequently can I sync data from Freshdesk to Smartsheet?: Flatly allows you to set custom sync frequencies ranging from every 10 minutes to once daily, depending on your Flatly pricing plan.
Does Flatly modify my Freshdesk data during the sync?: No. Flatly provides a strict one-way sync. It extracts your historical and dynamic data from Freshdesk and securely loads it into Smartsheet without altering your original source data.
Do I need to write code to connect Freshdesk to Smartsheet?: No code is required. Flatly is a turnkey, no-code integration platform designed for non-technical users to securely connect their data sources and destinations in minutes.

“The interface is unbelievable. Flatly is so easy to use. After years of struggling with Zapier this is life changing.”

Melissa Cable

Project Manager, Aeolidia

Full data refresh

Maintain up-to-date flat files when any nested or bundled data changes in your source app.

Connection Management

Manage multiple tenants, with connection health monitoring.

Bulk Job Management

Control multiple jobs at the same time, with live progress monitoring.

Merged datasets

Export left-joined combo objects like deals+products.

Write options

Refresh one flat file or create a stack of timestamped versions.

Filterability

Include only the columns or views essential for your reporting.

Notifications

Get alerts about your syncs via email, webhooks or Slack notifications.

Logging

Access up to one thousand log entries for your sync operations.

Custom Field Enrichment

Get useful values in your data instead of identifiers or definitions.

Metadata Attachment

See file statistics alongside your flat files to keep track of their origins.

Dark UI Mode

Reduce eye strain and save energy by using our built in dark mode.

Programmatic Jobs

Queue jobs by making API calls or agent requests.

Time Stamp Enrichment

Get human-readable dates and times from UNIX timestamps.

High frequency

10-minute refresh cycles mean your data store is near real-time.

High capacity

Reliably flatten billions of cells to CSV files without hiccups.

Advanced Security

Two-factor authentication and Destination Lock controls.

Stripe-powered Billing

Reliable payments provider with automatic, familiar invoicing and 1% of Sales to Stripe Climate.

Mobile access

Manage your sync operations from your phone if you are traveling.

Connect Freshdesk to Smartsheet

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