Freshdesk Contact Center to Google BigQuery
Automatically sync your Freshdesk Contact Center data into Google BigQuery with Flatly's no-code, triggerless, turnkey integration service.
Source: Freshdesk Contact Center
Freshdesk Contact Center is a cloud based suite of applications for call center operations.
Auth: Basic Authentication
Available datasets
- Calls-All+Metrics Combo
Destination: Google BigQuery
Looker reads tables from Google BigQuery.
Auth: Service Account
Supported file formats
- NDJSON
How it works
- 1
Connect Freshdesk Contact Center
Authenticate Freshdesk Contact Center (Basic Authentication) and Google BigQuery (Service Account) in the Flatly dashboard. You only have to do this once.
- 2
Choose your datasets
Pick which Freshdesk Contact Center datasets to sync and set your sync frequency. The frequencies available to you depend on your Flatly plan.
- 3
Data lands in Google BigQuery
Flatly uploads your Freshdesk Contact Center data to Google BigQuery automatically and refreshes it based on your sync frequency.
FAQ: Google BigQuery
How does schema setup work?
Flatly leverages intelligent schema generation that adapts to BigQuery's auto-detection protocols, handling data type inference and column ordering automatically so you never have to manually map fields.
What about data sanitization?
Data hygiene is built directly into the ingestion process. Before a single row is written to BigQuery, Flatly validates your data against a generated reference schema. It proactively detects and strips out "schema violators" —inconsistent data types or malformed records that would typically cause a load job to crash. Flatly logs these exclusions in a detailed metadata file, ensuring your pipeline remains resilient and continuous while giving you full transparency into data quality issues.
How performant and scalable is this integration?
This integration is designed for scale and flexibility, the engine processes data in memory-optimized chunks to handle massive datasets efficiently. It offers powerful pre-load controls, allowing you to filter rows based on custom logic (e.g., date ranges, specific values) and allowlist specific keys. This ensures that you only sync high-value data, optimizing your BigQuery storage costs and query performance.
How does authorization work?
Everything is secured via Service Account authentication, providing a stable, production-grade connection for your most critical analytics dashboards.
What is special about this integration?
Price-to-performance is impressive. Data can be synced to BigQuery every 6 hours for just $19 a month.
“The interface is unbelievable. Flatly is so easy to use. After years of struggling with Zapier this is life changing.”
Full data refresh
Maintain up-to-date flat files when any nested or bundled data changes in your source app.
Connection Management
Manage multiple tenants, with connection health monitoring.
Bulk Job Management
Control multiple jobs at the same time, with live progress monitoring.
Merged datasets
Export left-joined combo objects like deals+products.
Write options
Refresh one flat file or create a stack of timestamped versions.
Filterability
Include only the columns or views essential for your reporting.
Notifications
Get alerts about your syncs via email, webhooks or Slack notifications.
Logging
Access up to one thousand log entries for your sync operations.
Custom Field Enrichment
Get useful values in your data instead of identifiers or definitions.
Metadata Attachment
See file statistics alongside your flat files to keep track of their origins.
Dark UI Mode
Reduce eye strain and save energy by using our built in dark mode.
Programmatic Jobs
Queue jobs by making API calls or agent requests.
Time Stamp Enrichment
Get human-readable dates and times from UNIX timestamps.
High frequency
10-minute refresh cycles mean your data store is near real-time.
High capacity
Reliably flatten billions of cells to CSV files without hiccups.
Advanced Security
Two-factor authentication and Destination Lock controls.
Stripe-powered Billing
Reliable payments provider with automatic, familiar invoicing and 1% of Sales to Stripe Climate.
Mobile access
Manage your sync operations from your phone if you are traveling.
Connect Freshdesk Contact Center to Google BigQuery
Get started today with a 14-day free trial. No credit card required. Both human and AI support are available.