Easy

Easy point and click

Fast

Setup in under 5 minutes

Secure

Secure data architecture

Freshdesk

Freshdesk Integration

One way sync
Support
Basic Authentication

Datasets

Agents

Business Hours

Companies

Company Fields

Contact Fields

Contacts

Email Configs

Forums+Categories

Forums+Topics

Groups

Helpdesk Settings

Products

Roles

SLA Policies

Satisfaction Ratings

Solutions+Articles

Solutions+Categories

Solutions+Folders

Surveys

Ticket Fields

Tickets+Conversations-Alltime

Tickets+Conversations-Last180days

Tickets+Conversations-Last30days

Tickets+Conversations-Last365days

Tickets+Conversations-Last7days

Tickets+Conversations-Last90days

Tickets+SatisfactionRatings-Alltime

Tickets+SatisfactionRatings-Last180days

Tickets+SatisfactionRatings-Last30days

Tickets+SatisfactionRatings-Last365days

Tickets+SatisfactionRatings-Last7days

Tickets+SatisfactionRatings-Last90days

Tickets+TimeEntries-Alltime

Tickets+TimeEntries-Last180days

Tickets+TimeEntries-Last30days

Tickets+TimeEntries-Last365days

Tickets+TimeEntries-Last7days

Tickets+TimeEntries-Last90days

Tickets-Alltime

Tickets-Last180days

Tickets-Last30days

Tickets-Last365days

Tickets-Last7days

Tickets-Last90days

Time Entries-All

Auto export Freshdesk data to OneDrive for Business

Every 10 Minutes, Hourly, Daily, Weekly


Full DatasetsData IntegrationFlat files
OneDrive for Business

Export and sync comprehensive Freshdesk datasets to Excel Online XLSX or CSV files in OneDrive for Business folders on a recurring, automatic basis. Historical data is included. Connect to PowerBI via OneDrive or Excel Online.

OneDrive for Business

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